Afri Privacy Policy

Introduction

Afri takes privacy very seriously. Please read through this privacy notice carefully as it contains important information on who we are and how and why we may collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

When using your personal data we are regulated under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The GDPR applies across the European Union and the United Kingdom and we are responsible as a ‘data controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, the Data Protection Act 2018, other relevant EU legislation and our professional duty of confidentiality.

Who we are (Data Controller)

The Data Controller of our website Afri.ie is Afri, 8 New Cabra Road, Phibsborough, Dublin 7, Ireland.

We have appointed a Data Compliance Manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this please contact our Data Compliance Manager at admin@afri.ie or please write to The Data Compliance Manager, Afri, 8 New Cabra Road, Phibsborough, Dublin 7, Ireland.

We may amend this Privacy Policy from time to time and we will post any updates to the website and/or update the Privacy Policy modification date at the end of this policy.

Your rights

From May 2018 you have enhanced rights over how your personal data is held, processed and stored, and Afri is committed to upholding and meeting these. They include the requirements that data be:

Personal data we may collect

We collect information from you when you enter your details on our website while donating to Afri via our redirected secure server service provided by I-Donate. When making a donation on our site, as appropriate, you will be asked to enter your name, address, telephone number and email address. Afri asks for your information so that we can uniquely identify you as the source of donations made to us and this information is only used for the purposes of thanking you or for recording your donation for tax purposes.

In the second instance of the donation process you will be asked to submit your credit/debit card details onto our secure redirected server system as provided by I-Donate. Those details are then transmitted via Secure Socket Layer (SSL) technology and are encrypted into our Payment gateway provider’s database (I-Donate). Your credit/debit card details are never seen or held by Afri when you make an online donation. To find out more about I-Donate’s data collection, visit their website

If you sign up to our mailing list (or attend an Afri event that requires registration) we will add your details to our mailing list. This personal data provided are stored on our secure computerised database to enable us to keep you updated and informed about our work. We may communicate with you in the future by mail, email and telephone. You can opt out of this at any time by emailing or writing to Afri directly and requesting this (see contact details below).

Any information you provide in our comments/suggestion box/evaluation forms or surveys will be treated in an anonymous manner and will be used to improve our website and our services.

Any other personal data collected by Afri in the course of our work will be processed, stored and retained in accordance with the principles outlined in this policy.

Information Usage

The information we collect from you during the online donation process or during our events, may be used in one of the following ways:

  • To improve our website and/or our services
  • To process transactions/donations
  • To send you periodic emails/newsletters about Afri’s work (if you consented to this during the donation process or at an event)

The information you supply to us will not be sold, exchanged, transferred, or given to any other third party for any reason whatsoever, without your consent, other than as required for the completion of the above purposes.  For example, I-Donate is a trusted third party assists us in operating our donation system. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into I-Donate’s Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

We will not  disclose your personal information to any third party unless we believe that disclosure is necessary:

  • To conform to legal requirements
  • To protect our rights
  • To protect the safety of members of the public or those attending Afri events

Information Protection

Your credit/debit card details are never seen or held by Afri when used to make an online transaction – they are securely processed by I-Donate. Personal information (such as name, address, telephone number, email address) is protected on a computerised system to ensure that the risk of
loss, misuse, unauthorised access or disclosure, alteration or destruction of this information is minimised.

Afri takes privacy and information security of its donors very seriously. We securely store your personal data by using:

  • Secure locked office spaces
  • Secure Filing Systems
  • Secure IT equipment, password protected.
  • Safe methods of disposal

Our website utilises SSL (Secure Sockets Layer), the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems.

Use of cookies
Our website also uses cookies. Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies do we use?

Generally, our cookies perform up to two different functions:

  • Performance Cookies: We use other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. While we use Google Analytics on our website, the cookies employed do not contain personally identifiable information.  See Google’s privacy policy for more information.
  • Functionality Cookies: We use functionality cookies to allow us to remember your preferences. For example, we use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, click here. If you wish to disable our cookies, follow the instructions here for your browser. Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

Information Removal

All donors who ask to be sent periodic emails/newsletters from Afri may opt out of this by contacting Afri directly in writing and requesting to be removed from the mailing list. You have the right to be given a copy of information held by us about you. We will provide the requested information to you within 40 calendar days of the receipt of a valid request in writing. You have the right to access your data and to have any inaccuracies in the details we hold corrected. You also have the right to have the information erased if we do not have a legitimate reason for retaining same.

We will accede to any such valid requests within 40 calendar days of the receipt of a valid request in writing. We reserve the right to request you to provide additional information in order to enable us to identify your personal data and/or to verify your identity.

Please send all requests in writing to The Data Compliance Manager, Afri, 8 Cabra Road, Phibsborough, Dublin 7, Ireland or by email to admin@afri.ie

Consent

By using our site, you consent to our privacy policy (this policy and the details contained within).

Copyright

© 2019 www.afri.ie
All rights reserved. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means including but not restricted to, electronic, mechanical, printed or recorded without the express prior permission of the copyright owner.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Afri or how your complaint has been handled, you have the right to lodge a complaint direct with The Data Protection Commission and with Afri’s Data Compliance Manager. This legal notice and all issues regarding this website are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.

This policy was last updated 12/02/2022